Terms and Conditions

The use of the Projecting Adult Needs and Service Information System (PANSI) and the Projecting Older People Population Information System (POPPI) is subject to the following terms and conditions.


POPPI and PANSI are intended for use by local authorities, the NHS and other bodies who need to be informed about trends in the population of adults aged 18 and over in England. They use Office of National Statistics (ONS) population projections and prevalence rates from existing published sources. The data they contain and the copying and printing services they offer are designed to help understanding of future demand for social care.

When using either the PANSI or POPPI material in any published work, reference must always be made to the relevant system and to the Institute of Public Care (IPC) and ONS as the source of the data. The licence to use either system does not extend to any third party use. Therefore, you may not, for the use by a third party, distribute, modify, copy, transmit, display, reuse, reproduce, publish, license, create derivative works from, transfer, sell or otherwise use content without IPC's prior written permission.

Intellectual Property

The names, images and logos identifying PANSI and POPPI are proprietary marks of IPC. If you wish to use any of these logos, you must obtain prior approval from the copyright manager by contacting IPC via support@poppi.org.uk


The https://www.poppi.org.uk/ and https://www.pansi.org.uk/ websites and material relating to ONS information, products and services are provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

IPC does not warrant that the functions contained in the material contained in these sites will be uninterrupted or error free, that defects will be corrected, or that these sites or the server that makes them available are free of viruses or represent the full functionality, accuracy, reliability of the materials.

In no event, will IPC be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from the use or loss of use of, data or profits arising out of or in connection with the use of https://www.poppi.org.uk/ and https://www.pansi.org.uk/.

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy Policy

The Institute of Public Care (IPC) will be the Data Controller of any personal data that you supply. This means that we will make the decisions on how your data is used and for what reasons.

What information do we collect?

We collect information about you when you visit this website and voluntarily provide us with personal details in order to register an account. Primarily we collect this data to identify you in line with the usage policy above. We also collect information about how you use our website and the pages you access.


Our website uses essential cookies only. See our cookie policy (below) for further details of what we are collecting and why.

How will we use this information?

We collect and store information about you in order to administer your access and to contact you about updates to www.poppi.org.uk and www.pansi.org.uk, for marketing purposes or to target users based upon activity.

The tracking information collected by IPC will only be used for internal review, to improve the content of the site or to customise content and/or layout. It will not be shared with other organisations for commercial purposes. IPC will only use such information for the purpose as described and will not pass on details to any third party not otherwise stated below unless you have given us permission to do so. You have a right to access your personal data and to rectify any inaccuracies.

Update emails

Our update emails are distributed using a tool called MailChimp - part of a US based company.  Data stored on our behalf by MailChimp, which is held in the US, complies with the ‘EU Safe Harbor framework’ as set forth by the Department of Commerce, which ensures the practices of US companies comply with UK/EU data protection practices.  More information about MailChimp, the EU/Swiss Privacy Shield, and the GDPR: http://eepurl.com/c567FL. Personal details are not stored on the Mailchimp servers beyond the duration of an email campaign.

What is our legal basis for processing your personal data?

You consent to providing it to us.

Any information subsequently used (see above) is considered to be in the legitimate interests of IPC and does not violate your fundamental right to privacy.

Will we transfer your data outside the European Economic Area?

Unless third party cookies are disabled, limited personal data (principally your IP address and limited device information) may be stored on third party servers that are located outside the EEA. Please see our cookie policy for further details or contact our helpdesk (contact details are at the end of this notice).

What rights do you have regarding your personal data that we hold?

Are there any consequences if you do not provide the requested data?

Yes, you might not be able to register an account.

How long will we keep your data?

Our cookie policy (see below) contains details of the retention periods for each cookie that our websites create or modify on your computer

Data that you submit when registering here is retained for the duration of the POPPI and PANSI project, unless you request otherwise. We regularly suspend and delete inactive accounts based on returned email reports.

Personal data not otherwise described above will only be retained for as long as necessary to fulfil the purpose for which it was collected after which time it will be securely deleted.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 21 October 2020.

Who to contact if you have any questions or concerns

If you have any questions or concerns about how your personal data is being used, please contact POPPI and PANSI helpdesk support@poppi.org.uk

Other websites

Our website contains links to other websites. This privacy policy only applies to this website. When you link to other websites you should read their own privacy policies.

Cookie Policy

When we provide services to you we want them to be reliable and easy to use. To help us do this, when you access our websites we place a small amount of information on your computer or access device. These small files, which typically comprise a series of letters or numbers, are called cookies.

We use these cookies to ensure the websites work correctly. All cookies are essential for the operation of our websites.

By means of this Cookie Policy we are seeking to give you clear and comprehensive information about the cookies we use.

Why we use cookies

We use cookies to make the website function properly for you and to enable you to make use of the services we provide.